This policy covers all personal information collected from and about our consumers, including when you use our websites. If in any case our privacy practices differ from those explained in this policy, we will let you know at the time we ask for or collect your information.
2. What information we collect about you
We may collect the following types of information about you:
We may also share your personal information with anyone for the following purposes:
Identification or contact information includes your name, date of birth, mailing or delivery address, email address, telephone number, username or similar identifier or contact information.
Payment and financial information includes your billing address, credit or debit card number, and other information related to payment.
You provide it;
Transaction information includes details about your payments, and other details about the products you purchase from us, or other details about your transactions with us.
Technical information includes Internet protocol (IP) addresses, your login data, browser type and version, time zone Settings, location, browser plug-in type and version, operating system and platform, and other technologies on the devices you use to access our websites, applications or connected products, browsing history and website interactions.
Geolocation information includes information used to determine your physical location.
We may share non-personal or anonymous information with anyone without restriction.
Profile information includes your username and password, the products you purchased or ordered, your interests, preferences, feedback, age, gender, product reviews, survey responses, information about your experience with our products, contact preferences, and other similar information.
Usage information includes information about how you use our website and our products and services.
Marketing and Communications information includes your preferences for receiving marketing from us and your communications preferences.
Demographic information and preferences include personal characteristics and preferences, such as your age, gender, shopping preferences, household demographics, data from social media platforms, hobbies and interests, and propensity scores from third parties (likelihood to buy, experience life events, etc.).
Third party advertisers, content providers, or other institutions may offer content or applications on our websites that use automated tracking technologies to collect information about you, and they may use this information to provide you with targeted advertising and content. Your browser Settings may not block these technologies, but you can block them through certain self-regulatory platforms.
Personal or physical characteristics include age (40 years and older), race, ethnicity, ancestry, national origin, citizenship status, religion, marital status, gender identity, sexual orientation, military status, genetic information, skin tone and type, hair color and type, and eye color.
User contributions and Content include product reviews and other feedback you provide about our products, locations and services. If you choose to provide a user contribution, you can do so in the public areas of our website.
Audio, visual, and sensory information includes photos, images, videos, and audio recordings, as well as olfactory and similar sensory data.
Some of the information we collect about you may be personal information or personal data that can be used to identify you, such as your name, email address, mailing address or shipping address. In some jurisdictions, certain unique identifiers (such as IP addresses and other usage or technical information) may be considered personal information.
Our website may offer social media plugins (e.g., Facebook, Twitter, Pinterest, etc.). By interacting with plug-ins, or remaining logged in when you visit our website, you knowingly transmit information to that social media company, and the collection and use of your information is subject to the privacy policy and terms of the social media company.
Personal information does not include data where your identity has been removed, so we can no longer identify you (anonymized data). We may use anonymous data for any purpose.
If you rate a purchase, review our products or upload content, or if you tag our brand and we re-share it, any such information will become public information. We have no control over how others use, disclose, or post your submitted content, and we are not responsible for the actions of third parties, even if they do not comply with our privacy policy, the law, or your intellectual property rights.
We have no control over links to third party websites that may be located on our site. These sites have their own privacy policies and terms.
3. Children's online privacy
We do not target our site to minors and do not knowingly collect personal information from children under the age of 13. If you are under the age of 13, do not use this site or provide any information on this Site. If we learn that we have collected or received personal information from a child under the age of 13 without the consent of a parent or guardian, we will delete that information. If you believe that we may have any information about or about a child under the age of 13, please contact us as directed in the "Contact Us" section of this Privacy Policy.
4. How do we collect your information
We collect your information in the following ways:
From you. You may provide us with information about you by filling out a form or communicating with us by text message, email or other means. This includes information you provide when registering for an account, subscribing to our newsletter or other communications, conducting a search, placing an order, participating in a promotion, completing a survey, or contacting us about one of our websites, products, or services. We may also collect information when you respond to our request to voluntarily provide information about your personal or professional interests, demographics, experience with our products, and contact preferences.
From our website and email. When you interact with our website or websites that use our cookies or email, we may automatically collect information about your device, browsing operations, other activities (such as opening email) and patterns. We may use cookies, web beacons, pixels and other similar technologies to collect this information. Our Cookies and Automatic Data Collection Technologies section contains additional information and options for controlling or opt-out of certain data collection or use.
From affiliated companies or third parties. We may receive information about you from third parties, including, for example, our affiliates, business partners, subcontractors, analytics providers, social media companies and service providers. For example, if you participate in a co-brand promotion sponsored by one of our brands and another party, our co-sponsors may provide us with information about you. As another example, if you use your social media credentials to register for promotions, we may receive information about you from that social media company.
From user contributions. You may also provide information that is posted or displayed in public areas of the Site (" Posted ") or transmitted to other users (collectively, "User Contributions"). For example, if you rate or review one of our products, your product review may be available in the public areas of our website.
5. Cookies and automated data collection technologies
Our website uses automated data collection technology to distinguish you from other website users. This helps us provide a better and more personalized service when you visit our website. It also enables us to improve our website, enabling us to:
Estimate our audience size and usage patterns.
Store your preferences so that we can tailor our website to your personal interests.
Speed up the search.
Recognize you when you return to our website.
We may also use these technologies to collect information (behavioral tracking) about your online activities over a period of time and across third-party websites or other online services. For more information, please see the Interest-based Advertising section of this Privacy Policy.
The technologies we use for automated data collection may include:
Cookies (or browser cookies). Cookies are small files that are placed on a computer's hard disk. For information about managing browser Settings for rejecting cookies, see Your Rights and Choices.
Flash Cookies. Some features of our website may use Flash cookies (locally stored objects) instead of browser cookies to collect and store information about your preferences and access to and navigation on the Website. For information about managing Flash cookies, see Your Rights and Options.
Network beacon. Our website pages and emails may contain small transparent-embedded images or objects called web beacons (also known as transparent GIFs, pixel tags, and single-pixel GIFs), for example, to allow us to count website page visitors or email readers, or to compile other similar statistics. Examples include documenting the popularity of website content or verifying system and server integrity. For information about managing network beacons, see Your Rights and Choices.
Depending on the website on which this notice is posted, we may use Google Analytics to provide us with certain analytics services. For more information about Google Analytics, please see the Google Analytics Terms of Use and the Google Analytics Privacy Policy.
6. How do we use your information
We collect and use your information for a variety of purposes, including the following:
Provide products and services. We may use your personal information to register you as a new customer, to send you products you have ordered, to process payments, to provide you with receipts or notifications, to provide updates about the status of your order, and to process product returns. We may also use your personal information to provide you with information or support, or to send you samples you have requested.
Communicate with you. We may use your personal information to manage our relationship with you, which may include notifying you of changes to our terms or privacy policy, providing you with notices about your account, asking you to comment or participate in surveys, and responding to or addressing comments, questions or concerns you may have about our products and services.
Conduct marketing and promotion. We may use your personal information to provide content, advertising and messaging, and to measure or understand the effectiveness of such content, advertising and messaging. We may contact you for market research purposes. We may also make suggestions or recommendations about products or services that may be of interest to you. We may also use your personal information to allow you to enter sweepstakes, contests or promotions that we may offer. Please note that if we offer co-branded promotions, our co-sponsors may have different privacy practices and we will inform you.
Management program. We may use your personal information to administer programs, rewards, or benefits, including setting up and verifying accounts, communicating with you about programs, evaluating your application, and tracking rewards points.
Perform analytics and personalize your experience. We may use your personal information to use data analytics to improve our website, products or services, marketing, customer relationships and experience.
Security and fraud prevention. We may use your personal information to detect, investigate, prevent or respond to possible malicious, deceptive, fraudulent or illegal activity, including fraud, attempts to manipulate or violations of our policies, procedures and terms and conditions.
Comply with our obligations and protect our rights. We may use your personal information to comply with contractual, legal or regulatory obligations, to establish or enforce our rights, and to defend against legal claims.
Perform core business functions. We may use your personal information to maintain records related to the administration of business processes, for loss prevention, to collect money owed to us, to provide and maintain the functionality of our websites and applications, to identify and fix errors or problems, and to verify, correct or update our records and databases.
To facilitate our actual or potential business relationships. We may use your personal information to facilitate our potential or actual business relationships, including if we are exploring a potential partnership in which you will sell or distribute our products.
To fulfill another purpose. We may use your personal information for any other purpose: as indicated at the time we collect your information; Consistent with the purpose for which you provide it; With your consent; Or as required or permitted by applicable law.
If you do not want us to use your personal information for the above purposes, or if you would like to learn how to adjust your preferences, please see Your Rights and choices below.
We may use non-personal or anonymous information for any purpose. For example, we may aggregate usage data from many people in a way that does not identify or allow the identification of any individual to calculate the percentage of users who access features on the site.
7. Disclose your information
We may share your personal information with:
Our affiliates. We may share your personal information with any member of our group of companies, including our subsidiaries and affiliates, or our holding company and its subsidiaries and affiliates.
Our service provider. We may share your personal information with our service providers, contractors and other third parties that we use to support our business. Here are some examples of the information we may provide and why we share it:
Provide your identity or contact information, transaction information and financial information to our service providers who facilitate and process payments on our behalf.
Your identity or contact information and transaction information are sent to our service provider, who will follow up with you and ask you to provide a review and evaluate your purchase.
Provide your identity or contact information as well as transaction information to our service providers and they will follow up with you when you abandon your shopping cart and/or assist us with email marketing campaigns.
Your identity or contact information, technical information, profile information, marketing and communication information, usage information and/or your user contributions to the marketing agencies that host our website and support our website and social media channels.
Your identity or contact information, financial information, transaction information, technical information and personal information of software as a service providers that we use to help manage this aspect of our business.
Provide your identity or contact information to service providers who assist us in verifying, updating and correcting our listings, systems and databases.
Your transaction information and usage information are available to our marketing partners.
Your technical and usage information is provided to our website analytics provider.
Our third party partners. We may share your personal information with third party partners who work with us to jointly create and offer products, services, or joint or co-brand promotions.
Social media platforms and networks. We may share your personal information with social media providers through plug-ins, widgets or other tools on our website.
Acquire or inherit a company. We may share your personal information with potential or actual buyers or other heirs in connection with a merger, divestiture, reorganization, reorganization, dissolution or otherwise sale or transfer of some or all of our assets, one of which is personal information held by us.
Other third parties. We may also share your Personal Information with other third parties as required or permitted by applicable law, including, but not limited to, courts, attorneys or law firms, agents, advisors, and investigators, for reasons that may include (but are not limited to) :
Comply with any court order, law or legal process, including responding to any government or regulatory requests.
Enforce our Terms of Use and other terms or agreements, including for billing and collection purposes.
Protect the rights, property, or safety of our business, our employees, our customers, or others. This includes exchanging information with other companies and organizations for cybersecurity, fraud protection and credit risk reduction purposes.
Investigate suspected violations of any law, rule or regulation or the terms or policies of our site.
We may also share your personal information with any of the above parties for any of the following purposes:
You provide it;
When you provide information, we will indicate to you; or
With your consent.
We may share non-personal or anonymous information with anyone without restriction.
Note to US Job seekers: We will not share your phone number with any third party without your consent.
8. Interest-based advertising
Some content or applications on our website may be provided by third parties, including advertisers, advertising networks, social media companies, content partners or application providers. When you use our website, these third parties may use cookies alone or in combination with web beacons or other tracking technologies, such as Meta Pixel, to collect information about you. The information they collect may be linked to your personal information, or they may collect information about your online activities, including personal information, over time and across different websites and other online services. They may use this information to serve you interest-based (behavioral) advertising or other targeted content. Our partners may use non-cookie technologies, and browser Settings that block cookies may not work. Your browser may not allow you to block such technologies.
9. Third party content, applications and links
Some content or applications on our website may be made available by third parties, content providers and application providers, including:
a. Plug-ins
We may offer you the option to use "plugins" operated by social media companies. If you choose to use one of these plugins, then it may collect information about you and send it back to the social media company that owns it. This may happen even if you do not click on the plugin, if you are logged into the social media site that has the plugin when you visit our website. The information collected by the plugin is subject to the privacy policy and terms of the social media company that created the plugin. If you do not want social media companies with plug-ins to collect information about you when you visit our website, please log out of the social media network prior to your visit. When you interact with a plug-in on our website (for example, by clicking the "like" button on Facebook), you intentionally transmit information to that social media company. In addition, if you are logged into a social media site when you visit our website, you are instructing us to share your data with the social media company that owns the plug-in.
b. User contributions.
We may ask you to rate your purchases and/or review our products. We may post your rating and review on our website. In addition, in some cases, we may allow you to upload your own content directly to public areas of the site. If you tag our brand, we may like or repost your social media posts. Any information you submit will become public information and we have no control over how others use or further disclose/publish your submission. We are not responsible for third party use or further disclosure/publication, which may not comply with our privacy policy, the law or your intellectual property rights.
c. Third-party links.
Our website may contain links to other websites over which we have no control. These sites have their own privacy policies and terms.
10. Data security and risk
The security of your personal information is important to us. We use physical, electronic and administrative safeguards designed to protect your personal information from loss, misuse and unauthorized access, use, alteration or disclosure. Despite these measures, "perfect security" does not exist. In particular, we cannot guarantee the security of information communicated to us online or by email. Third parties may unlawfully intercept or access such information.
The security of your information is also up to you. If we give you (or you choose) a password to access certain parts of our website, you are responsible for keeping that password confidential. We ask you not to share your password with anyone. We urge you to be careful when providing information in public areas of our site, such as message boards, which can be viewed by any website visitor. We have no control over the actions of other users of the site, and you may choose to share information with them in the public areas of our site. Therefore, we cannot and do not guarantee that such information will not be viewed or copied by unauthorized persons. We are not responsible for third party use or further disclosure or publication, even though this may not be in accordance with our Privacy Policy.
11. Changes to the Privacy policy
We may change this Privacy Policy from time to time. An updated version of this policy will be available on this page.
12. Contact us
A. Customer service consulting.
If you have any questions related to customer service, retail or news, please use the relevant phone numbers and web or email addresses below:
Landline 020 36264969
Contact number: +86 186 8842 1798
b. Exercise your right to privacy.
To exercise the privacy rights you may have under this Policy or applicable law, please submit your request through our Privacy Web form, which can be accessed at this link. Or, if you prefer, you can call +86 186 8842 1798. If you have any questions, comments, complaints, or requests regarding our compliance with this Privacy Policy or our handling of your personal information, please contact us by any of the means described above, or by using the telephone or web link provided in Section 12 (A) above.
1. Types of personal information we collect
We collect information that identifies, refers to, describes, references, can reasonably be associated directly or indirectly with, or could reasonably be associated with, a particular insured person or device (" Personal Information "). However, personal information does not include:
Public information from government records.
De-identified or aggregated consumer information.
Information that is excluded from the scope of the CCPA, such as:
Health or medical information or clinical trial data covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Medical Information Confidentiality Act (CMIA); and
Personal information covered by certain industry-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Graham-Leach-Billay Act (GLBA), or the California Financial Information Privacy Act (FIPA), and the Driver Privacy Protection Act of 1994.
Specifically, we collect the following categories of personal information:
Category Example Do we collect this information?
A. Identifier. Real name, alias, postal address, unique personal identifier, online identifier, Internet protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifier. Yes.
B. Personal information as described in subsection (e) of California Civil Code Section 1798.80 (known as the California Customer Records Act) Name, signature, Social Security number, physical characteristics or description, address, phone number, passport number, driver's license or state ID number, insurance policy number, credit or debit card number, bank account number or any other financial information, medical information or health insurance information.
Some personal information contained in this category may overlap with other categories. Yes.
C. The characteristic age of a protected class under California or federal law (40 Age or older), race, color, ancestry, national origin, citizenship status, religion or belief, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including family genetic information). Yes.
D. Business information. Records of products or services purchased, acquired, or considered, or records of other purchase or consumption histories or trends. Don't
E. Biometric information. Physical, biological, or behavioral characteristics, including information related to an individual's DNA, used or intended to be used alone or in combination with each other or with other identifying data to establish an individual's identity. This may include fingerprints, facial fingerprints and sound prints, iris or retinal scans, keystrokes, gait or other body patterns, and sleep, health or exercise data. Don't
F. Information about Internet or other electronic network activity browsing history, search history, information about consumers' interactions with websites, applications, or advertisements. Don't
Geolocation data Physical location or movement (for example, the provision of location-related services). Don't
H. Audio, electronic, visual, thermal, olfactory or similar information Electronic or audio messages, recordings and sensory data. Don't
I. Professional or employment-related information Current or past work history, performance information, salary and benefit information (including retirement accounts, pensions, insurance, beneficiary information, disability, vacation and time off), salary information, education, training, professional membership and certificates, letters of recommendation, residence and work permit status, credit and criminal background checks, drug and alcohol test results, vehicle registration, Driving history, emergency contact information, other personal details included in resumes, resumes or cover letters, and information created, stored or transmitted using our networks, devices, computers or communications equipment. Yes.
J. Educational information, defined as the Family Educational Rights and Privacy Act (20 U.S.C.) Nonpublic personally identifiable Information as defined in Section 1232g, 34 C.F.R. Part 99) Nonpublic educational records maintained by an educational institution or a party acting on its behalf that directly relate to a student, such as grades, transcripts, class lists, student timelines, student identification numbers, student financial information, or student disciplinary records. Yes.
K. Inferences drawn from personal information to create profiles about consumers Inferences drawn from personal information to create profiles that reflect personal preferences (including brand or product preferences), characteristics, psychological trends, tendencies, behaviors, attitudes, intelligence, abilities and qualifications. Yes.
L. Sensitive Personal Information Under California law, "Sensitive Personal Information" means personal information that displays the following information: Social Security number, driver's license number, state ID card or passport number; Account logins, financial accounts, debit or credit cards, and any required security or access codes, passwords or credentials to allow access to the account; Geographical positioning; Racial or ethnic origin, religious or philosophical beliefs or membership of a trade union; The content of mail, emails and text messages; And genetic data. Processing biometric information to uniquely identify consumers. Personal information collected and analyzed about the health of consumers. Personal information collected and analyzed about consumers' sexual life or sexual orientation. Yes.
2. Why do we collect your Personal Information
We may use the above categories of personal information we collect about you for one or more of the following purposes:
Job seeker management, which may include:
Identify and assess candidates, including assessing skills, qualifications and interests, to determine suitability for the role you are applying for.
Verify your information and perform employment, background and background checks, if applicable, with your consent, where required by applicable law.
Communicate with you about the recruitment process and your application.
Maintain records related to our recruitment process.
Create and submit reports as required by applicable laws or regulations.
Comply with our legal, regulatory or other corporate governance requirements.
Analyze and improve our application and recruitment processes.
Inform you and consider you for other positions that may be suitable for you.
For our own legitimate interests, including:
Prevent fraud.
Ensuring network and information security, including preventing unauthorized access to our computers and electronic communications systems, and preventing the distribution of malicious software.
Evaluate or conduct a merger, divestiture, reorganization, reorganization, dissolution or other sale or transfer of some or all of Kao's assets, whether as a going concern or as part of a bankruptcy, liquidation or similar proceeding in which personal information held by Kao about job applicants is the transferred asset.
Respond to law enforcement requests and comply with the requirements of applicable law, court orders, or government regulations.
For the purposes described when we collect the information.
We do not collect other types of personal information, nor do we use the personal information we collect for materially different, unrelated or incompatible purposes without providing notice (and with your express consent if required by law).
3. Contact us
If you have questions or concerns about our privacy policy and practices, you can contact us in the following ways.
Tel: +86 186 8842 1798
Landline 02036264969